188 Business Tips (and 300 Questions) to Get Your Brain Juices Flowing: Have a List of FAQ's
The following is an excerpt from the book:
188 Business Tips (and 300 Questions) to Get Your Brain Juices Flowing
By Michael Daehn
A list of frequently asked questions on your website or brochure is a great way to respond to the queries of your customers and prepare your staff with the answers they need on a regular basis.
Do you have a list of FAQ's? Where are they? How useful do you think they are?