188 Business Tips (and 300 Questions) to Get Your Brain Juices Flowing: Say Happy Birthday to Customers
The following is an excerpt from the book:
188 Business Tips (and 300 Questions) to Get Your Brain Juices Flowing
By Michael Daehn
Keeping track of the birthday of your best customers gives you a good excuse to say hi and offer them a promotion at least once a year. Everyone likes to get something for their birthday. By sending them a happy birthday note or gift you not only show you care, but that you are organized and professional enough to remember important dates.
Do you say happy birthday to your best customers?