The following is an excerpt from the book:

188 Business Tips (and 300 Questions) to Get Your Brain Juices Flowing

By Michael Daehn

Emoticons are emotional messages you can communicate with keyboard characters. These are very handy when using email. It is difficult to read a person's tone in an email, but a clever smiley on the end can let the other person know you aren't miffed. If you still aren't sure how they work, take a look at this and turn your head to the left:

:-)

It's a face with 2 eyes, a nose and a smile. Still can't see it? Turn your monitor clockwise 90 degrees. Just kidding ;-)

There are lots more on wikipedia.

How could you use emoticons? Have a splendid day! :-)

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